Shipping policy
Last updated: September 1, 2026
This Shipping Policy applies to orders from the standard Caribe Kit collection placed through caribekit.com. Delivery terms for custom-branded or white-label orders will be agreed separately in the applicable quotation or written agreement.
Order Processing
All orders are processed within 1–2 business days after payment has been successfully received.
Once your order has been processed, you will receive a shipping confirmation email with an estimated delivery moment.
Delivery Area and Times
Caribe Kit currently delivers only in Curaçao.
Typical delivery times are 1–2 business days after payment has been successfully received. This is an estimate only and is not guaranteed. We will contact you if we expect a material delay.
Delivery Costs
Standard local delivery is free for orders above XCG 99.
A delivery charge may apply to orders of XCG 99 or less. Additional charges may also apply to delivery locations towards Westpunt or to delivery requested on a public holiday, regardless of order value.
Any applicable delivery charge will be shown during checkout or communicated and agreed before the order is accepted. No unexpected delivery charge will be added after an order has been accepted.
Delivery Updates
We currently deliver orders ourselves and do not use a parcel-tracking system. After processing, you will receive a shipping confirmation email with an estimated delivery moment.
If you have questions about an upcoming delivery, contact us by email or WhatsApp.
Incorrect Delivery Information
Customers are responsible for providing complete and accurate delivery information. Please contact us as quickly as possible if information needs to be corrected.
We cannot guarantee that an address can be changed after an order has been processed. Additional delivery costs may be charged if a delivery fails because the address was incorrect, incomplete, inaccessible, or no authorised person was available to receive the order.
Delivery and Transfer of Risk
Delivery is completed when the order is handed to the customer or to an employee, representative, or other person available to receive it at the agreed delivery address. The risk of loss or damage passes to the customer at that time.
Contact Us
If you have questions regarding shipping or delivery, contact:
Email: info@caribekit.com
WhatsApp: +599 9 525 6029
Phone: +599 9 513 1703